Frequently Asked Questions

What is Mozook?

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Mozoook offers fun and innovative entertainment services for your mobile, such as ringtones, videos and wallpapers. Mozook operates according to the code of conduct for mobile & SMS services in UAE

How can I subscribe?

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SMS: SUB VIDEOS to 2215 to subscribe to the video service.
SMS: SUB RINGTONES to 2215 to subscribe to the funny ringtones service.
SMS: SUB WALLPAPERS to 2215 to subscribe to the wallpapers service.

How can I download ringtones, videos, wallpapers?

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Once you are subscribed to the service, you will receive a link to your personal mobile download page from where your can pick and choose the content items of your choice to download. Each download costs 1 download credit. You will receive 3 messages per week on your phone, each message costs 3 AED (that is AED 9 weekly) and adds 1 download credit to your balance. Download credits expire after 3 months.

Does the content expire?

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Once you download the content to your mobile/PC, there will not be any date for the items to expire.

However, download credits that you receive expire after 3 months and you must use them within this timeframe for downloading the content items you prefer.

How can I pay? Do I need a credit card?

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No need for a credit card to use our service, a certain amount will be deducted in return for download credits from your mobile phone prepaid account or added to your postpaid bill upon you confirm your subscription.

This will be on subscription basis, meaning that a certain amount will be deducted every week until you stop the service.

I received the message with the link. What should I do to download the content?

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Just simply click on the link to visit your personal mobile download page and use your download credits to download the content items of your choice.

Why can’t I download when I click on the link?

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In order to be able to download an item you will need to have mobile internet (sometimes called WAP, GPRS, EDGE or 3G) activated on your mobile.

How do I cancel my subscription?

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SMS: UNSUB to 2215 to unsubscribe.

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